Triage is an app and web base AI health assistant. Using artificial intelligence, their technology outperforms clinicians to apply breakthroughs in computer vision to make detecting disease easier than ever. To redefine the architecture of the app, we approached a more interactive-user approach. By analyzing the user journey, we were able to identify their biggest pain point and streamline the flow for the least amount of steps.
Through a series of prototypes, we landed on a feedback-based architecture, each dedicated to a specific aspect of the followup: the users feelings about their care, suggestions, loyalty features, and forum integration.
